Health Information

On this Page

  1. Testing Locations
  2. Vaccines
  3. Local, State and National Health Resources
  4. Mental Health

 

Testing Locations

Testing for COVID-19 is now available at no cost for anyone experiencing even mild symptoms. Testing sites are located throughout Shelby County.  If you suspect that you have been exposed to someone who has confirmed COVID-19 and are experiencing mild to moderate symptoms, please call your healthcare provider, the Shelby County COVID-19 hotline: 833-943-1658, or contact one of the available testing sites to make an appointment.

To view a list of COVID-19 testing locations throughout Shelby County, please click here or call 833-556-2476. To find the closest testing location to you by your address, click here.

 


Vaccines

In Shelby County, the vaccine is available to those included in Tennessee's Phase 1a1, Phase 1a2, and Phase 1b. This includes individuals that are 65 and older, teachers, child care workers, adult dependents, funeral workers, mortuary workers and health care workers. You can find out if you are eligible with this tool from the Tennessee Health Department.

If you think that you may qualify to get the COVID-19 Vaccine, you may call 901-222-SHOT (7468) or visit the official Shelby County COVID-19 vaccine portal here to see where it is available and to schedule a vaccination appointment. Currently, the vaccine is available at a number of sites administered by Shelby County, the City of Memphis, Walmart, and Sam's Club. Other pharmacies and hospitals will eventually be added as additional distribution sites.

As more COVID-19 vaccines become available and more individuals qualify to get their vaccines, scammers are increasingly posing a threat to your money and personal information. Fraudsters are using telemarketing calls, text messages, door-to-door visits and more to trick unsuspecting Memphians. These COVID-19 vaccine scams are increasingly targeting seniors. To protect yourself and your loved ones from scammers, make sure that you follow these tips:   

  • Only Refer to the official City of Memphis website and the Shelby County Health Department website to monitor the status of vaccines in Shelby County, and to find the official sign up links  
  • Most likely, you will not need to pay out-of-pocket to get the COVID-19 Vaccine   
  • Vaccines administered by the City of Memphis and Shelby County Health Department will be free of cost  
  • Do not pay to put your name on a list to get the COVID-19 Vaccine   
  • Do not pay to get early access to the COVID-19 Vaccine   
  • You will not be solicited door to door to receive the COVID-19 Vaccine  

Cost: If you get your vaccination through the City of Memphis or Shelby County Health Department, it is free of cost. Should you schedule it through a different provider, you might be billed for the cost of administering the vaccine.  

 

Vaccine FAQs: If you have questions about the vaccine and how it was safely developed, you can read more here

 


Local, State and National Health Resources

The Centers for Disease Control provides updates on the virus and safety information for the public and health care professionals: https://www.cdc.gov/coronavirus/2019-ncov/index.html

The CDC’s guidance includes:

  • Wash hands often for at least 20 seconds   
  • If soap and water aren’t available, use hand sanitizer that is 60 percent alcohol    
  • Put a physical distance of at least 6 feet between yourself and other people   
  • Avoid physical contact with other people   
  • Stay home if you’re sick or have been exposed to someone who is sick    
  • Cover your mouth and nose with a tissue when you sneeze or cough     
  • Regularly clean and disinfect frequently touched surfaces    
     

The Tennessee Department of Health has information on the virus, guidance for the public, and updates on COVID-19 cases in Tennessee. Please visit https://www.tn.gov/health/cedep/ncov.html


The Shelby County Department of Health has information on the virus, guidance for the public, and updates on COVID-19 cases in Shelby County: https://insight.livestories.com/s/v2/shelby-county-health-department-covid-19/db01f01b-3f9d-460a-9548-1db37ed0ccbd

  • The Health Department’s Covid-19 Call Center can be reached at 833-943-1658, 8:00 am – 4:30 pm Monday-Sunday

 


Mental Health

Almost every aspect of our daily lives has been altered in recent weeks, and many in our community are facing extreme health and financial strain due to this disease. It is extremely important that we take care of our mental health in this time. Here are some resources that are available to you:

Here are some phone numbers you can call if you need help:

  • Disaster stress hotline: 1-800-985-5990
  • National Suicide Prevention Lifeline: 1-800-273-8255
  • Substance Abuse and Mental Health Services Administration National Helpline: 1-800-662-HELP (4357)
  • Veterans Crisis Line: 1-800-273-8255
  • National Domestic Violence Hotline: 1-800-799-7233

Testing Locations

There will be free testing available January 23rd and 24th at Poplar Healthcare, 3495 Hacks Cross Rd., Memphis, TN. Visit https://covid19.memphistn.gov/ for more details.

To view a list of COVID-19 testing locations throughout Shelby County, please click here. To find the closest testing location to you by your address, click here.

 


 

Local, State and National Health Resources

The Centers for Disease Control provides updates on the virus and safety information for the public and health care professionals: https://www.cdc.gov/coronavirus/2019-ncov/index.html

The CDC’s guidance includes:

  • Wash hands often for at least 20 seconds   
  • If soap and water aren’t available, use hand sanitizer that is 60 percent alcohol    
  • Put a physical distance of at least 6 feet between yourself and other people   
  • Avoid physical contact with other people   
  • Stay home if you’re sick or have been exposed to someone who is sick    
  • Cover your mouth and nose with a tissue when you sneeze or cough     
  • Regularly clean and disinfect frequently touched surfaces    
     

The Tennessee Department of Health has information on the virus, guidance for the public, and updates on COVID-19 cases in Tennessee. Please visit https://www.tn.gov/health/cedep/ncov.html